1. Information We Collect
We collect information you provide directly to us, such as when you create an account, apply for a loan, or contact us. This may include:
- Personal identification information (name, address, phone number, email)
- Financial information (income, employment details, credit history)
- Documentation required for loan processing
- Communication preferences and history
2. How We Use Your Information
We use the information we collect to:
- Process and evaluate loan applications
- Verify your identity and prevent fraud
- Communicate with you about our services
- Comply with legal and regulatory requirements
- Improve our services and customer experience
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With credit bureaus and financial institutions for loan processing
- With service providers who assist in our operations
- When required by law or to protect our rights
- With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
5. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- File a complaint with relevant authorities
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.
9. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: help@sahajjofinance.com
- Phone: +91 9635721245
- Address: Mudi Market,Bolpur,Birbhum
Near Bolpur High School
PIN-731204